Return & Refund Policy

At Techie Tipee, we aim to deliver your orders as quickly and efficiently as possible. Please review our shipping policy to understand how we process and deliver your purchases.

1. Shipping Timeframe

• We process and ship orders within 1-2 business days after confirmation.
• The estimated delivery time is 5 to 7 working days across Pakistan.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Charges

• Shipping charges vary based on the location and size of the order. The final shipping cost will be displayed at checkout.
• Free shipping may be available on selected products or orders above a certain amount (if applicable).

3. Delivery Process

• Once your order is shipped, you will receive a tracking number via email or SMS.
• Deliveries are handled by trusted courier partners to ensure safe and timely delivery.
• In case of any unexpected delays, our team will notify you.

4. Order Tracking

• You can track your order using the tracking link provided in your email/SMS.
• If you do not receive tracking details within 2 business days, please contact us.

5. Delivery Issues

• If you are unavailable at the time of delivery, the courier may attempt re-delivery or contact you for further instructions.
• If a package is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply.

6. Damaged or Missing Items

• If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of receiving the package.
• We may request photos of the damaged items for verification before processing a replacement or refund.

7. Shipping Restrictions

• We currently ship only within Pakistan. International shipping is not available at the moment.
• Some remote areas may require additional delivery time.

8. Contact Us

For any shipping-related inquiries, feel free to contact us:

📧 Email: contact@techietipee.com
📞 Phone: +92 311 6378459

Thank you for shopping with Techie Tipee! 🚀

Return & Refund Policy – Techie Tipee

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At Techie Tipee, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 7-day return and refund policy under the following conditions.

1. Eligibility for Returns

• You may request a return within 7 days of receiving your order.
• The product must be unused, in its original packaging, and in resellable condition.
• Items that are damaged, altered, or not in their original condition will not be eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

• Personal care items (e.g., hygiene products, cosmetics, etc.).
• Customized or personalized products.
• Products damaged due to misuse or mishandling.
• Items purchased on sale or as part of a clearance sale.

3. Return Process

To initiate a return, follow these steps:

1. Contact Us at contact@techietipee.com or +92 311 6378459 within 7 days of receiving your order.
2. Provide your order number and details of the product you wish to return.
3. Our team will review your request and provide return instructions.
4. The customer is responsible for return shipping costs unless the product received was defective or incorrect.

4. Refund Policy

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• If approved, the refund will be processed within 7-10 business days via your original payment method or another agreed method.
• Shipping charges are non-refundable, except in cases of defective or incorrect items.

5. Exchanges

• We only replace items if they are defective or damaged upon arrival.
• If you need an exchange, contact us, and we will arrange a replacement (subject to availability).

6. Late or Missing Refunds

• If you haven’t received your refund after 10 business days, please check with your bank or payment provider.
• If the issue persists, contact us at contact@techietipee.com.

7. Contact Us

For any return or refund inquiries, reach out to us:

📧 Email: contact@techietipee.com
📞 Phone: +92 311 6378459

Thank you for shopping with Techie Tipee! 😊